Privacy Policy
Your data security is our top priority.
Last Updated: January 17, 2026
Introduction
Drovel ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our operational intelligence platform designed for manufacturing facilities.
Note: This policy applies to all users of the Drovel platform, including factory operators, managers, and administrators.
Information We Collect
Production Data
- Machine status and operational metrics (OEE, uptime, downtime)
- Production counts and cycle times
- Breakdown reports and maintenance logs
- Shift handover notes and comments
User Information
- Name, email address, and phone number
- Job role and department
- Login credentials (encrypted)
- User activity logs for security purposes
Device & Technical Data
- IP addresses and browser type
- Device identifiers and operating system
- Usage patterns and timestamps
- Performance and error logs
How We Use Your Information
Provide real-time production monitoring and analytics
Generate OEE reports and maintenance insights
Enable team collaboration and shift handovers
Improve platform performance and user experience
Ensure security and prevent unauthorized access
Comply with legal and regulatory requirements
Data Security
We implement industry-standard security measures to protect your data:
- AES-256 encryption for data at rest
- TLS 1.3 encryption for data in transit
- Daily automated backups with redundancy
- Role-based access control (RBAC)
- Regular security audits and penetration testing
Data Retention
We retain your production data for as long as your account is active. Historical data is maintained to provide trend analysis and compliance reporting. You may request data deletion by contacting us at privacy@drovel.co.
Your Rights
You have the right to:
- Access your personal and production data
- Request corrections to inaccurate data
- Request deletion of your data (subject to legal requirements)
- Export your data in a portable format
- Opt-out of non-essential communications
Questions About Privacy?
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: privacy@drovel.co
Address: Drovel Technologies Pvt. Ltd., India